Highly innovative AI-enabled IT service provider

SAMHAMMER provides services in the areas of AI-assisted service centers and IoT lifecycle management. As part of the optimization of customer service centers, SAMHAMMER’s international team focuses on solution modules such as AI-powered assistants, knowledge logistics platforms, bots and intelligent self-services. The in-house developed, digital service platform METIS as the technological core of the AI-supported service center is based on comprehensive software and AI capabilities and forms the basis for the operation of the solutions. Its loyal customer base includes market-leading SMEs and corporate customers from various sectors such as retail, automotive, mechanical and plant engineering, IT, financial services and healthcare (eHealth).